Support

Email apps@braindai.com with your question and your device (iPhone or Android). You can also send feedback or report a bug from inside the App: open the Settings tab and use the feedback form. We aim to reply within 5 business days.

Where do the FODMAP ratings come from?

Ratings and portion sizes are compiled from free, openly available sources, such as published research, public nutrition databases and other open information. Where no open figure exists, the App shows N/A rather than guessing. Ratings have not been individually reviewed by a dietitian, and FODMAP content varies with ripeness, brand and preparation. The App is general information only, not medical advice.

Is my information sent anywhere?

No. Your favourite foods, trigger settings and Meal Stacker plates stay on your device, and we never receive them. Information only leaves your device if you send feedback, if the App sends a crash report (no personal details), when the App checks for updates, or when Apple, Google and our subscription provider process a purchase. Full details: braindai.com/fodmapcompass/privacy

What do the plans cost?

Monthly and yearly plans include a 1-month free trial for eligible new subscribers.

How do I cancel my subscription?

On iPhone: Settings > [your name] > Subscriptions. On Android: Google Play Store > Profile > Payments & subscriptions > Subscriptions. Deleting the App does not cancel a subscription.

I bought Pro but it isn't showing on my new phone

Open Settings in the App and tap Restore Purchases, signed in with the same Apple ID or Google account you bought it with.

How do I delete my data?

Remove favourites and Meal Stacker items in the App, or delete the App to remove everything. To ask us to delete feedback you sent us, email apps@braindai.com.