Privacy Policy

This Privacy Policy explains how BraindAI Pty Ltd (ABN 61 701 238 968) (we, us, our) handles personal information in connection with the FODMAP Compass app (the App). We handle personal information in line with the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth).

• Your food choices stay on your device. Favourite foods, trigger sensitivity settings and Meal Stacker plates are stored on your phone or tablet. We never receive them.
• No account, no tracking. The App has no sign-up or login, and contains no analytics, advertising or tracking tools. It only checks for App updates when it opens (see section 6). It does not access your location, contacts, camera or photos.
• We only receive what you choose to send, plus crash reports. If you send feedback or a bug report, we receive what you type into that form. If the App crashes, it sends us a short technical crash report with no personal details.
• Purchases are anonymous to us. Payments are handled by Apple or Google. Our subscription provider, RevenueCat, uses an anonymous ID to confirm what you have paid for.
• We do not sell your information and do not share it with advertisers or data brokers.
• The FODMAP information comes from free, open sources. Ratings and portion sizes are compiled from freely available sources, not from your data.

To make the App work and remember your settings between sessions, the App stores the following in its local storage on your device:

• your favourite foods;
• the FODMAP groups you mark as personal triggers (used to show warning banners);
• the foods and portions you add to the Meal Stacker; and
• a cached record of your current plan, whether you have used a free trial, and whether you have tapped "Rate FODMAP Compass".

Your trigger settings relate to your digestive health, so we have designed the App so that they never leave your device. This information is not sent to us. It is protected by your device's own security, such as your passcode, and is deleted when you delete the App.

We receive information only when you choose to send it to us, or when the App sends a crash report:

Forms sent from the App are delivered through a Google Apps Script web service into a Google Sheet that we operate. If a form cannot be sent, the App may instead open a draft email in your email app, which you can choose to send.

Please do not include health or medical details in feedback.

All food and recipe photos are built into the App. The App does not download images from the internet, so viewing foods and recipes sends no information to anyone.

• Payments. All payments are processed by Apple (App Store) or Google (Google Play). We never receive your card, bank or billing details.
• RevenueCat. We use RevenueCat, Inc. to manage FODMAP Compass Pro. When you start a trial, subscribe, renew, buy the lifetime option or restore purchases, RevenueCat receives an anonymous App user ID created by the App, purchase details from Apple or Google (such as the plan, price, currency, store country, purchase and renewal dates, and trial or refund status), and technical information such as device type, operating system and App version. RevenueCat may also process your IP address. This is used to confirm which features you can access and to restore purchases. RevenueCat does not receive your food or trigger settings, and we cannot identify you by name from it.
• Apple's and Google's privacy policies apply to their handling of your purchase information.

All FODMAP ratings, portion sizes and food information in the App are compiled from free, openly available sources, such as published research, public nutrition databases and other open information. Where no open figure exists, the App shows N/A. This information is built into the App: searching foods or opening recipes happens on your device and does not send anything to us. The App is general information only, not medical advice (see our Terms of Use).

When the App opens, it checks Expo's update service (Expo, Inc.) for small fixes to the App and downloads any that are available. Like any internet request, this shares your IP address, along with the App version, device platform (iOS or Android), and anonymous IDs for the installed update and for your copy of the App. It does not include your food choices, trigger settings or any personal details, and we do not use it to identify you.

If you tap "Rate FODMAP Compass", the App opens the App Store or Google Play. Ratings and reviews are submitted to and handled by Apple or Google, not us.

Some of our service providers store or process information outside Australia, mainly in the United States:

• RevenueCat, Inc. (United States): subscription management;
• Google LLC (United States and Google's global data centres): Google Apps Script and Google Sheets for feedback, and Google Play;
• Expo, Inc. (United States): App updates; and
• Apple Inc. (United States): App Store purchases and ratings.

We use established providers that publish their own privacy and security commitments, and we take reasonable steps to make sure they handle personal information consistently with the APPs.

We use reputable service providers, restrict access to the information we hold to people who need it, and use secure connections (HTTPS) for information sent from the App. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

The App is intended for adults. It is not directed at children under 16, and we do not knowingly collect personal information from children. If you believe a child has sent us personal information, please contact us and we will delete it.

You can ask to access or correct the personal information we hold about you, or ask us to delete it, by emailing apps@braindai.com. We will respond within 30 days and will not charge you for making a request. Because your food and trigger settings are stored only on your device, we do not hold them and cannot access or delete them for you. You can remove them in the App or by deleting the App.

If you have a concern about how we have handled your personal information, please contact us first at apps@braindai.com. We will acknowledge your complaint within 7 days and aim to give you a written response within 30 days.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC):

• Website: https://www.oaic.gov.au
• Phone: 1300 363 992
• Email: enquiries@oaic.gov.au
• Post: GPO Box 5288, Sydney NSW 2001

We may update this policy when the App or the law changes. The current version is always available at braindai.com/fodmapcompass/privacy, with the "Last updated" date at the top. If we make a significant change, we will take reasonable steps to let you know, for example in the App.