PRIVACY POLICY
1. Our Commitment to Privacy
BraindAI (ABN 75 327 936 913) is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Policy explains how we handle any personal information collected through braindai.com.
2. What Information We Collect
At present, we only collect personal information that you voluntarily provide to us through contact or enquiry forms on this Site. This may include:
- Your name
- Your email address
- Your phone number (if provided)
- Your company name (if provided)
- Any details you include in your message
We do not currently use cookies, analytics tools, tracking pixels, or any other automated data collection technologies on this Site. If this changes, we will update this Policy and notify you accordingly.
3. How We Use Your Information
We use the information you provide solely to:
- Respond to your enquiry
- Follow up with you about BraindAI's services
- Maintain a record of our communications
We do not use your information for any automated decision-making or profiling.
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (such as email platforms), provided they are bound by appropriate confidentiality obligations.
We may also disclose your information if required to do so by law or in response to a valid legal request.
5. Storage and Security
Your personal information is stored securely and we take reasonable steps to protect it from misuse, loss, unauthorised access, modification, or disclosure. We retain your information only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law.
6. Accessing and Correcting Your Information
Under the Australian Privacy Act, you have the right to request access to the personal information we hold about you, and to request corrections if that information is inaccurate or out of date. To make a request, please contact us using the details below.
We will respond to access and correction requests within a reasonable timeframe and at no charge.
7. Complaints
If you believe we have mishandled your personal information, please contact us in the first instance. We will investigate your complaint and respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this Policy periodically.
9. Contact Us
For any privacy-related queries or requests, please contact:
BraindAI Email: lenka@braindai.com
Website: braindai.com